Frequently asked questions

Printify accepts PDF, JPG/JPEG, PNG, Word files, and PowerPoint files up to 200MB per file. PDF is best for final layouts because it preserves page size, margins, fonts, and layout more reliably.

Open Document Printing, upload your file, choose paper size, colour, sides, paper quality, copies, finishing, and delivery speed, then review the total before checkout.

Yes. Printify shows the applicable minimum order and any top-up inside the builder before payment, so the final total is visible before checkout.

Printify document-print delivery is Dubai-focused. Remote Dubai areas may add a surcharge, and final availability is confirmed from the delivery address during checkout.

The builder calculates price from page count, paper size, colour, sides, copies, paper quality, binding, delivery speed, and any remote-area surcharge. Exact pricing is shown before payment.

The current Printify pricing engine displays AED totals as VAT-inclusive. If a business invoice is needed, contact support with the order details so the team can confirm the required information.

Online card payment is used for normal document-printing orders. Production starts only after payment and file checks are complete.

Delivery is priced separately and shown before payment. Some delivery speeds can become free once the pre-delivery production subtotal reaches the threshold shown in the builder.

Available speeds depend on file readiness, order value, delivery area, production queue, and courier capacity. Same-day and express options appear only when the order qualifies.

Yes. Use the Printify tracker with your order reference and phone number to see the current order status and payment state.

Before payment, you can restart freely. After payment, ask support immediately. Changes are only possible if Printify confirms them before file check, production, finishing, packing, or dispatch starts.

Contact Printify within 24 hours of delivery. If the issue is confirmed as a production or delivery error, the team can review it for reprint, redelivery, refund, or another appropriate remedy.

The builder starts with 80 GSM standard paper and offers upgrades such as 100 GSM and 120 GSM where available. Price changes are shown inside the builder.

Yes. The document builder includes common finishing options such as stapling, spiral binding, soft cover glue binding, and hard board cover glue binding where available.

No. Printify keeps PhotoID and hoodies marked as coming soon while document printing remains the active service.